To report a street light out you must have the number that is listed on the pole and the street or intersection where it stands.
Directly submit your requests to Duke Energy by following this link.
Alternatively, you can e-mail details concerning the outage to the city. Indicate if the light is completely out or is coming on and off. Important: Please put "Street Light" in the Subject line of the e-mail. Reports are made on a regular basis to Duke Energy, which is responsible for the lights. Please allow at least one week for replacement to be made.
Here is what the number looks like on the pole: